FAQ

• A human hair wig is a wig made from actual hair. They give you the natural look and feel. They come in various options. They can be cut; curled, styled and so on… basically they are highly adaptable. They may be more expensive but are durable. Its maintenance requires effort just like with real hair.
• Synthetic hair is made from synthetic fibers. This technology has come a long way since its introduction. Some products which are available in the market are so good that you will not be able to tell them apart from a human hair wig unless you are looking for it. Synthetic hair is low on maintenance. The effort required to style, clean and store them is relatively less. They are less expensive too.

The amount of bundles/hair packs necessary for a full head sew-in are solely variant upon the lengths of the bundles you are purchasing. Since each bundle is the exact same in weight, keep in mind that the longer the hair, the shorter the width of the weft. Here is our guide:

Hair 8” through 14” in length:

We recommend a minimum of 2 bundles/packs, though 2 should most often times cover your full head sew-in. We recommend 3 bundles if you are seeking a very full look.

Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.

Hair 16”+ in length:

We recommend a minimum of 3 bundles, though 3 bundles will most often times cover your full head sew-in. We recommend 4 to 5 bundles if you are seeking a very full look.

Note: We also recommend one  lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.

Each bundle/pack of hair weights a total of 100 grams/3.5 ounces.

Lace closures are thin hair pieces made of lace which are only a few inches long and wide so that they lay flat on your head. Lace closures ensure that all of your hair is being protected while you color and blend the textures of your weave, allowing for endless coloring and hair dyeing without the all of the problems and worries of color blending with your own natural hair.

** If you would like Lace closure Bleach, please send us an email when you order at rainasbeauty@gmail.com. We have a Licensed Stylist that caters to bleaching Knots, Hair Care and Styling.

*** Bleaching the knots incorrectly will cause lace balding/ Shedding

Each bundle/pack of hair weights a total of 100 grams/3.5 ounces.

Curly Hair  needs more maintenance than wavy or straight hair, please make sure you can handle this maintenance, or consultant with a professional if you are unfamiliar with the maintenance of virgin curly hairs.

When shampooing make sure your hair is not bunched up or piled on top of your head… This badly tangles hair. Instead of doing this, gently wash vertically in one direction only. Be sure to use a rather gentle shampoo and Raina’s Beauty Conditioner. If your extensions are sewn in, you need to treat them like your own

As of right now, we are only currently shipping to the U.S.A., However, we may be flexible and willing to ship to certain other countries. In the event you would like to order our products and live somewhere we have not specified as a designated shipping region, please email  us and we might be able to work something out for you 🙂

You can click on the Forgot Password link and enter your username or email address. We will then email it to you right away!

We accept all major credit cards such as Visa, Master Card, American Express, & Discover. All payments are processed securely through PayPal’s encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.

Most of our products are in stock and we ship out same day in most cases. Shipping takes up to 2-3 days, however customer are known to receive their package in 1-2 days or less. We ship through FedEx.

To receive a refund, all you would need to do is to email or call us to let us know you want to return your UNUSED, non-damaged product. Once we receive it back in the mail from you and have confirmed that it is still indeed in the same brand new, unused condition that we sent it to you in, we will then refund your payment method that you used when you made your initial purchase.

We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with.  We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.

To return or exchange any item, all you need to do is to email or call us to inform us that you want to return or exchange your UNUSED, non-damaged hair. Once we receive it in the mail from you and have confirmed that it is still indeed in the same brand new, unused condition that we sent it to you in, we will refund your payment method that you used when you bought it from us or ship you the items you want in exchange.

If there is a cost difference for the exchange, we will either refund you the difference or you will be required to pay the additional price if it costs more for the items you want to exchange. Orders will not be shipped to you until any additional costs are paid.

We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with.  We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.